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| | = May I edit articles published by other users? = | | = May I edit articles published by other users? = |
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| − | = Troubleshooting =
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| − | ==== 1. Logging In ====
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| − | *Forgot login/password
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| − | Double-chek your spelling and CAPS LOCK. If that fails, visit this page XXXX to get a new password via Email.
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| − | *Access to workingspace denied
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| − | Make sure you already have an account with a valid password. If you do, but still cannot log-in, request a new log-in by sending an email to XXX or using the request button on the cover page of energypedia.info..
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| − | *An approved user cannot access my workspace
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| − | The user may have not yet verified his/her Account. He/she should first check his Email account for the automatic verification email. If there is none, he/she will need to request another one (on the cover page) using the same email address. Users should always also check their spam filters as verification emails may get lost there. When this email appears, click on the provided link to verify the new account and finally access the workspace.
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| − | *Note: If the user is still in trouble after verifying his/her e-mail address, remove him/her from the workspace's Users List and then re-add him/her.
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| − | *No verification Email for your new account
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| − | If you don't receive a confirmation e-mail, check your spam/bulk/junk folders. If there is none, go to www.energypedia.info and re-try to create your account, using the same e-mail address. You will have the option to resend your confirmation e-mail. <br>If you are on a network with a particularily strong spam filter ask your IT administrator to whitelist emails from the energypedia domain (@energypedia-info).
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| − | *Can´t remember your URL?
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| − | If you haven't created a custom domain, your URL (workspace's address) is yourworkspace.energypedia.info
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| − | *Trouble signing-in / automatical log-out after leaving the sign-in page
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| − | Please check to make sure that your browser's security settings are set to accept cookies, as a log-in cookie is necessary to maintain your "signed-in" status as you move within or among your accessible workspaces. Please follow the directions below for enabling cookies on our supported browsers.
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| − | <br>'''How to enable Cookies in…<br>'''Internet Explorer:<br>1. Click on the Tools menu option; <br>2. Click on Internet Options; <br>3. Select the Privacy Tab; <br>4. Set your privacy level to Medium-High or lower to ensure that your browser will accept your workspace's log-in cookie; <br>5. Click on the Apply button; <br>6. Click on the OK button.
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| − | <br>Firefox:<br>1. Click on the Tools menu option; <br>2. Click on Options; <br>3. Select the Privacy Tab; <br>4. Click the box next to "Accept cookies from sites" to place a checkmark to ensure that your browser will accept your workspace's log-in cookie; <br>5. Click on the OK button,
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| − | <br>Safari:<br>1. Click on the Edit menu option; <br>2. Click on Preferences; <br>3. Select either the "Always" or "Only from sites you navigate to" Accept cookies option to ensure that your browser will accept your workspace's log-in cookie.
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| − | <br>Chrome:<br>1. Click on the "Wrench" icon; <br>2. Click on Options; <br>3. Select the Under the Hood tab; <br>4. Scroll down to Cookie Settings and select "Allow all cookies"; <br>5. Click on the Close button
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| − | *Automatical re-direction to the sign-in page
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| − | Make sure the cookies in your browser are enabled. If they are, please clear the browser's cache and restart the browser to load a fresh site of the log-in/account.
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| − | ==== '''2. Troubleshooting Notifications''' ====
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| − | You will receive notifications only for changes other users make, not your own changes. So don´t expect an email if you edit something by yourself!<br>Also please check your spam folder as notification emails may be blocked there.
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| − | ==== '''3. Troubleshooting the Editor''' ====
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| − | Common problems using HTML and Javascript:<br>When adding experimental Javascript, HTML, or CSS to your pages, it may happen that you have saved something on your page that interferes with the editor, and prevents it from loading. Mostly that happens due to some improper HTML or Javascript on the page itself.
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| − | A quick way to find out if this is the case is to enter the edit mode on another page. If other pages are still editable, then the problem is most likely because of some content on the page itself interfering with the browser, and not your internet connection. <br>If the problem is still there, it is still helpful to revert this page to a state with no customized HTML or Javascript. It reduces the possibility of problems popping up.
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Revision as of 13:10, 29 March 2011
I've been trying to bring the most relevant information on the usage of this Wiki into a brief form. The Wiki manuals will give you more detailed Information. Links to the specific sections are also provided. If there are more urgent questions of which you think they might be helpful if answered here, don't hesitate and note them down in the grey box below. If you know the answer yourself, just add a section, and make the information available for your colleagues.
What is a Wiki?
A wiki is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language. Wikis are often used to create collaborative websites and to power community websites. The Pages within a Wiki can and should be linked to other relevant pages within and/or outside the Wiki. The collaborative encyclopedia Wikipedia is one of the best-known wikis. Wikis are used in business to provide intranet and Knowledge Management systems. Ward Cunningham, the developer of the first wiki software, WikiWikiWeb, originally described it as "the simplest online database that could possibly work".
"Wiki" is a Hawaiian word for "fast". "Wiki" can be expanded as"What I Know Is..." but this is a backronym.
See also : What is a Wiki
Why should I use this?
The intention is to replace long monolithic documents by small -linked- information units . This makes it easier to navigate through large documents and find wanted information and further information.
Editing an article within a wiki is easy. This allows the wiki-users to keep information up to date, to correct articles published by other users or to add more relevant information to it by adding text or linking an other relevant article, or explanation.
E.g.: It is not necessary to explain in detail what options and strategies there are in solar cooking in different documents if it has been defined once and is now linked to the text. This prevents redundancy and allows users to concentrate on the topic ore to gain more surrounding information - as he or she likes.
If a page with specific content is linked to several pages, and the specific content is one that changes over time, the information must only be updated in one single document instead of all documents where it occurs. So if there were new technologies in solar cooking they could just be added to the document that already exists and the information would be available from all the documents that it is linked to.
More reasons for using wikis arise from the needs of knowledge- and project- management.
Besides storing and providing information a Wiki can be used as a tool for knowledge generation and allocation as well as a project planning tool. It also makes it possible for external personnel to access this information and see how the project proceeds. See also the short article project Wiki.
May I edit articles published by other users?
The idea behind Wikis is, that users are enabled to work on documents collaboratively .
So: Yes of course you may do so! In turn others are allowed to edit your articles too. Please don't mind and see it as input into your own and our community's knowledge.
Can others edit my articles? What if I don’t want that?
Yes, anyone can edit your articles, just like you can edit any other article. This is the central idea of a Wiki - shared knowledge and collaborative work! As you can always check the article´s history and see who has changed or edited your article, there is no need to worry about vandalism. Wikipedia, the very first and most famous wiki, has already proved it works!
What if someone destroys my article?
As you can always check an article´s history, this is very unlikely to happen.
How do I edit articles?
Check out our edit-help page here
Why are there strange symbols appearing in my document?
Probably you have simply copied and pasted a text from somewhere elso into the editor. If you did not read the explanations for word and excel imports, please do that now. If You are trying to insert the document from somewhere else, (PDF or Webpages for example), it might be easier to copy the document into Wikitext and format it afterwards. You may always ask ***** or ***** for support.
More Questions?
- If you have a Question and you think the Answer might be helpful for others as well, fill in your questions here and will will answer them ASAP.
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Pages in category "FAQ"
The following 2 pages are in this category, out of 2 total.
